We maintain a no-return, no-refund policy on all our products. Because each Evarrah outfit is handcrafted specifically for you, we cannot accept returns or exchanges once an order is delivered. All sales are final. This policy ensures that every customer receives a brand-new garment made to their order, and it allows us to maintain the highest standards of hygiene.
However, if there is an issue with your order – for example, if you receive an incorrect item or if there is a genuine defect in workmanship – please inform us within 2-3 days of delivery. We will review the problem and take appropriate steps to make it right, which may include alterations or repairs. Our goal is your satisfaction, so while we do not offer refunds or returns for fit or change-of-mind reasons, we will address any true quality concerns.
