Privacy policy

Your Privacy Matters to Us. Evarrah is committed to protecting your personal information and being transparent about how we use it. This Privacy Policy describes what data we collect from you, how we use it, and the measures we take to keep it safe. By using our website or services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

  • Personal Information for Orders: When you place an order or create an account, we collect only the essential personal information needed to process your purchase. This may include your name, shipping address, email address, phone number, and measurements (for tailoring your outfit). We ask for these details to ensure your garment is made to the right specifications and delivered to the right place.
  • Browsing & Device Data: Like most websites, we may automatically receive information when you visit Evarrah’s site. This can include your IP address, browser type, and browsing behavior through cookies. This data is generally used to improve website functionality and user experience. (You can disable cookies in your browser, though note that some site features might be affected.)
  • Payment Information: To complete a purchase, you will provide payment details (such as credit/debit card information) at checkout. Rest assured: Evarrah does not store your sensitive card details on our servers. All payment information is handled securely by our authorized payment gateway.

How We Use Your Information

  • Order Processing: The primary use of your personal information is to process and fulfill your orders. We use your name and address to ship your package, your email/phone to send order confirmations or updates, and your measurements to craft a well-fitting garment.
  • Customer Service: If you contact us with inquiries, feedback, or require support, we will use your provided information (like email or phone number) to respond and assist you.
  • Marketing Communication (Light Marketing): If you have opted in to our newsletter or provided consent, we may use your email or phone number to send you occasional updates about new collections, exclusive offers, or upcoming events. We promise: these communications will be infrequent and thoughtful (we know you dislike cluttered inboxes as much as we do). You are free to opt out at any time (see “Your Choices” below).
  • Improving Our Services: Non-personal data such as website usage statistics help us enhance our site layout, product offerings, and overall user experience. This information is analyzed in aggregate and does not identify you personally.

Data Sharing and Security

  • No Selling of Data: Evarrah does not sell, trade, or rent your personal information to any third-party advertisers or marketers. We deeply respect your privacy and will never monetize your data.
  • Third-Party Service Providers: We may share certain information with trusted third parties only as needed to perform functions on our behalf – for example, sharing your address and phone number with a courier company to deliver your order, or providing necessary details to our payment gateway to process your transaction. These partners are provided only the information required for their service and are contractually obligated to keep your data confidential and secure.
  • Secure Payments: All payments on our site are processed through secure, PCI-compliant payment gateways. This means your credit/debit card data is encrypted and transmitted securely. We do not store your card numbers, CVV, or banking passwords. For added protection, our website is SSL-secured, ensuring that any data you enter (such as personal details or login credentials) is encrypted during transmission.
  • Data Storage: The personal information we do hold (like your contact details and order history) is stored on secure servers. We implement industry-standard security measures to protect against unauthorized access, alteration, or destruction of data. While no method is 100% infallible, we continuously update our security practices to meet or exceed industry standards.

Your Choices and Consent

  • Opting Out of Marketing: If you subscribe to our emails or messages, you can opt out at any time. Every promotional email from Evarrah will include an “Unsubscribe” link at the bottom – simply click that to stop receiving future emails. You may also contact us directly (via email or customer service) to request removal from our marketing list. We will promptly honor such requests.
  • Access and Correction: Should you need to update or correct the personal information you provided (for example, you want to change the shipping address on your account or correct a typo in your name), you can do so by logging into your Evarrah account or reaching out to our support team. We will help ensure your data is accurate and up-to-date.
  • Account Deletion: If you wish to delete your account or have your personal data removed from our systems, please contact us. Note that we may retain certain information as required by law or for legitimate business purposes (such as record-keeping), but we will inform you accordingly.

Cookies and Tracking Technologies

  • Cookies: Evarrah’s website may use small files called cookies to enhance your browsing experience. Cookies remember your preferences (like items in your cart or login status) and help us understand how people use our site. They are not used to collect sensitive information. You have the option to refuse cookies through your browser settings; however, doing so might limit some functionalities (for instance, the shopping cart might not remember items).
  • Third-Party Analytics: We might use Google Analytics or similar tools to collect anonymized statistics about site traffic and usage. These tools may set their own cookies. The data collected is generally aggregated and helps us see which pages or products are most popular, so we can improve our offerings. This analytics data is not linked to individual user identities.

Policy Updates

  • Changes to Policy: Evarrah may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. If we make significant changes, we will notify users either by posting a prominent notice on our site or by sending an email notification. We encourage you to review this page periodically to stay informed about how we are protecting your information.
  • Consent: By continuing to use our website and services after any changes become effective, you acknowledge and agree to the updated policy.

Contact Us

Your trust is paramount to us. If you have any questions or concerns about our Privacy Policy or how your data is handled, please reach out to us. You can contact Evarrah’s support team via email at support@evarrah.com or by phone at +91 638 175 4995. We will be happy to assist and clarify any doubts.

Thank you for choosing Evarrah. We value your privacy and confidence in us, and we are committed to safeguarding the personal information you share in the journey of creating your dream outfit.